Rebecca Lohoefer - Communications Coordinator u xilsaaray arrinkan Chris Kunkel - Public Works Director

Hello and thank you for your feedback. Each of the comments submitted has been reviewed and in most cases by multiple departments. Due to the nature of the comments and in consideration of overall traffic safety and regulatory requirements no further action is being taken on those issues at this time. However, the comments will be given future consideration as paving, traffic and road improvement projects may be planned. This system was implemented to provide a format for submission and coordinated responses. Some issues require a deeper level of communication and planning than is best suited for this forum. We want you to know that your areas of concern are important to us. If you'd like to have a discussion or arrange a meeting I'd be happy to help you with that. I can be reached directly at 215-237-9748.

@Chris, thank you for your feedback. To your point on this format, SeeClickFix is an incredibly useful tool for providing residence a means to voice issues while providing transparency of the process until completion. Unfortunately, the township fails to utilize this tool in such a manor. Aside from issues relating to street light outages, complains about a neighbors lawns, or park related issues (kudos to @Derek and team btw who, from what I can see, do a fabulous job of addressing issues on this platform) most issues will get the proverbial wink and a nod and then will be marked as closed without any progress history, often before completion or resolution of the request.

As per the nature of my requests, I have both provided broad as well as specific requests around traffic safety along this street and have seen no real change as a result. I have gone the route of talking with individual departments and officials who all tend to offer little overall solution or support. My reason for using this tool is mainly for the transparency and visibility, so other residence can be aware of issues and see how they are addressed. I would be more then happy to speak with you about my requests, but from past experiences I assume I would get a general answer as to why things can't be done and it would be business as usual.

Thank you again. Please know we do the best we can. I'm sorry we're unable to satisfy your requests at this time, but as I indicated if future opportunities arise the requests will be considered where appropriate. We appreciate your feedback and happy to help where we can.

Thank you for submitting a request via connectUpperDublin.