Description
My neighbor has a severe back-up in their outside drain. The sewage is backing up into my drain and also causes a stench. I recently had to pay to have my drain unclogged, and the contractor told me they have grease in their sewage puddle, and my drain cannot support both houses. I have asked on a few occasions for them to fix the issue. In addition, their drain pipe going up the house is broken and it is currently resting on my awning, which has the potential of causing an accident if it falls on someone below. It has been several months and I need help getting the neighbors to correct their issue, which is causing me problems and money.
3 Comments
2nd District Community Relations Officer (Guest)
Godkänd Philly311 (Registered User)
Ticket #1838540. Ticket forwarded to Licenses and Inspections for follow-up. Once a request is entered into the system the building should be inspected within 30 business days, and if appropriate, a violation(s) issued and/or a plan for resolution discussed after it has been inspected.
The owner usually has up to 30 days to comply with violations. Thereafter, up to 3 reinspections may be conducted to ensure violations were complied or resolved. If not complied at last inspection, property will be referred to court for a judgment demanding the owner to resolve the problems. In a rare case where the owner has been removed from the property by city agencies, coordinated efforts will be made to correct the outstanding violations.
After the timeframe of your request has passed, you can check the status of your ticket by calling 311 Monday thru Friday from 8:00 a.m. to 8 p.m. Just give us the ticket number and we can check it for you. You can also go online to www.phila.gov/philly311 and track your request. Thank you. (mb)
Stängt Philly311 (Registered User)