Q. Is there a tree nearby with roots that may be the cause?
A. YES

Q. Has anyone been hurt by it?
A. YES

Q. Please describe the precise location (e.g., next to the bus bench)
A. Metal reading around tree has collapsed into the foundation

Q. ***PLEASE CHECK*** the LOCATION of your request, so we send the crew to the correct place. For mobile users, sometimes the GPS location is incorrect. *ALSO* To avoid delays, provide a detailed description of the issue. *PHOTOS* are helpful.
A. No Answer Given